Archive | December 2001

Agency-Wide Capacity Building Initiatives

During Nichelle Mitchem’s tenure as executive director of social service agencies providing direct services to indigent women, infants, and children, she launched agency-wide capacity building initiatives designed to enhance service provision and governance.

The new agency-wide capacity building initiatives included but were not limited to: comprehensive training for the board of directors and the staff. The training topics for the board includes: strategic planning and best practices in governance. Staff training topics include but were not limited to: conducting client needs assessments; outcome based measurement; logic model creation; and on conducting automated client data collection. The overarching goals for the training series included but were not limited to: program enhancement; the establishment of professional development curricula; and to maximize the board’s role and success as a governing body.

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